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Last updated · May 18, 2026

Terms of Service

These Terms govern your use of Iris (made by Furrensic, Inc. ("Furrensic," "we," "us," or "our")) — our website (https://furrensics.com/), mobile app (the "Mobile App"), smart camera device, and any related services as described below (collectively, the "Service(s)"). Please read them carefully.

All access and use of the Services and device is subject to the terms and conditions contained in these Terms of Service (as amended from time to time, these "Terms"). By (i) using Iris, or (ii) accessing, browsing, or otherwise using the website or any other aspect of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept the terms and conditions of these Terms of Service, you will not use Iris or the Services.

Summary

Iris is a smart camera that clips onto your cat's existing litter box, paired with a companion app and supporting cloud services. These Terms are the agreement between you and Furrensic, Inc. about using all of that. The short version:

  • You can reserve a unit with a refundable deposit. You can cancel and get a full refund any time before your unit ships.
  • The private beta is exactly that — pre-release software running on pre-release hardware. Things will break and change.
  • Iris is a helpful extra set of eyes, not a medical device. It does not diagnose anything and it does not replace a vet. You understand that any information that you obtain from Iris or our Services is not designed to diagnose, prevent, or treat any condition, disease or state of health.
  • Don't do illegal, abusive, or harmful things with the Service, and don't try to break it.
  • We provide the Service as iswhile we're still in pre-launch, and our liability is limited.
Heads upIris is in pre-launch. These Terms are subject to further review and we'll change the "Last updated" date when anything material changes.

Acceptance

By creating an account, placing a pre-order, signing up for the beta, installing the app, powering on an Iris device, or otherwise using any part of the Services, you agree to these Terms and to our Privacy Policy. If you don't agree, you may not use Iris or any of our Services.

Eligibility

You must be at least 18 years oldto create an account, place a pre-order, or receive an Iris device. Iris is not designed for, and may not be used by, anyone under 18. If you are a minor under the age of 18, please do not register for our Services or send any personal information to us. If you're using Iris on behalf of an organization, you represent that you have the authority to bind that organization to these Terms and hereby agree to these Terms on their behalf.

Pre-orders and deposits

When you reserve an Iris unit, you place a refundable deposit through Stripe. This deposit:

  • Holds your place in the founders batch in the order your reservation is received.
  • Locks founders pricing at the time of your reservation.
  • Is fully refundable at any time before your unit ships. To cancel, email hello@furrensics.com from the email associated with your reservation.
  • Covers your founders reservation as described on our website at the time you check out, including the founders hardware bundle and benefits we list for this window.

Shipping timeline, product details, and fulfillment steps may evolve as we get closer to launch. We'll email you about anything material and you can still cancel for a full refund before your unit ships if you're no longer in.

Beta program

If you're invited into our private beta program (TestFlight on iOS or Google Play internal testing on Android), you agree that:

  • The app and device are pre-release, may contain bugs, may be unstable, and features may change or be removed.
  • Beta access is provided at our discretion and may be revoked at any time.
  • You will not publicly disclose, screenshot, or share confidential beta features without our written permission. In connection with the beta program, you may be given access to our Confidential Information. You may use Confidential Information only as needed to use the Services as permitted under these Terms. You may not disclose Confidential Information to any third party, and you will protect Confidential Information in the same manner that you protect your own confidential information of a similar nature, using at least reasonable care. "Confidential Information" means nonpublic information that we, or our affiliates or other third parties designate as confidential or should reasonably be considered confidential under the circumstances, including software, specifications, and other nonpublic business information. Confidential Information does not include information that: (i) is or becomes generally available to the public through no fault of yours; (ii) you already possess without any confidentiality obligations when you received it under these Terms; (iii) is rightfully disclosed to you by a third party without any confidentiality obligations; or (iv) you independently developed without using Confidential Information. You may disclose Confidential Information when required by law or the valid order of a court or other governmental authority if you give reasonable prior written notice to us and use reasonable efforts to limit the scope of disclosure, including assisting us with challenging the disclosure requirement, in each case where possible.
  • We appreciate feedback, comments, ideas, proposals and suggestions for improvements (collectively, "Feedback"). If you provide any Feedback to us, you hereby grant us a worldwide, non-exclusive, sublicensable, royalty-free license to use, copy, modify, and display any such Feedback. You grant us the right to freely use such Feedback to maintain, improve, and enhance our current and future products, services and technologies, including Iris, without restriction or compensation to you.

Your account

We sign you in with a one-time passcode sent to your phone number. You agree to provide us with complete and accurate registration information. You may not attempt to impersonate another person in registration. You are responsible for keeping access to your phone secure, for everything that happens through your account, and for the accuracy of the profile information you give us, and you agree to be responsible for the security of your account. You accept that you are solely responsible for all activities that take place through your account, and that failure to limit access to your devices or browser may permit unauthorized use by third-parties. Notify us promptly if you believe your account has been compromised.

The Iris device

When you receive an Iris device, you own the hardware. We grant you a personal, non-commercial, non-exclusive, non-transferable, non-sublicensable, revocable license to use the firmware running on the device and the cloud services that connect it to the app. You agree that:

  • You will use the device in accordance with the included setup instructions and any safety information.
  • You will not modify the firmware in a way that disables safety features, will not attempt to extract our secret keys, and will not use the device to harm others or violate the law. The device receives over-the-air firmware updates from us. By using the device you authorize us to automatically download and install these updates, which may include security patches, new features, new versions, and bug fixes. You agree to receive such updates (and permit us to deliver these to you) as part of your use of the Services.
  • Iris devices need a working Wi-Fi network and continuous power to function as designed. We are not responsible for service interruptions caused by your network, power, or Internet provider.

The app and service

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable revocable license to install and use the Iris mobile app and the related cloud services for your personal use of your Iris device.

The Services are under active development. We may add, change, or remove features; pause or end specific Services; and change pricing for any new feature at our discretion. We'll do our best to give you reasonable notice of material changes that affect you. You acknowledge and agree that the form and nature of the Services which we provide may change from time to time without prior notice to you. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice.

Acceptable use

You agree that you will not, and will not allow anyone to:

  • Use Iris to capture video or other information about people who have not consented to being recorded, in any place where they have a reasonable expectation of privacy. The device is intended to observe a litter box in your own home.
  • Use Iris for unlawful, harassing, defamatory, abusive, or fraudulent purposes.
  • Copy, modify, reverse engineer, decompile, disassemble, create a derivative work of, reverse assemble, or otherwise attempt to derive the source of the firmware, app, or backend services, including source code, except where the law expressly allows it. Any rights not expressly granted herein are reserved by us.
  • Probe, scan, or test the vulnerability of the Service; bypass authentication; or interfere with another user's use of the Service.
  • Resell, sublicense, or commercially redistribute the app, the Service, or the data the Service produces, or attempt to assign such Services to another third party without our prior written consent.
  • Use the Service to build a competing product.

We may suspend or terminate accounts and disable devices that violate these rules at our discretion.

Intellectual property

Iris, the Iris and Furrensic names and logos, the device design, the app, the firmware, the cloud services, and all related software, designs, and content are owned by Furrensic, Inc. or our licensors and are protected by intellectual-property laws. These Terms do not grant you any right in our trademarks or trade names. Other company, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may not endorse or be affiliated with or connected to us. These Terms and your use of the device and/or Services do not grant you any license or right to use any of our trademarks, service marks, or other intellectual property rights, without our prior written permission.

You retain all rights to the recordings, scans, and other content captured by your device. By using the Service, you grant us a limited, worldwide, perpetual, royalty-free license to host, store, transmit, and process that content solely as needed to provide the Service to you (for example, to deliver a live stream, store a recording for your replay, or run an automated visual analysis on a scan). We will have the right to collect and analyze data and other information relating to the access, use, and performance of our Services ("Usage Data"), and we will be free (during and after the term of these Terms) to use Usage Data in de-identified or aggregated form to maintain, improve, train, fine-tune, and enhance our current and future products, services and technologies. Examples of Usage Data include technical logs, metadata, telemetry data, and information about how you use and interact with the Services.

Not a medical device

Iris is not a medical device. It does not diagnose, treat, cure, or prevent any disease or condition in your cat. Any insights, summaries, or alerts the Services produce are for informational purposes only and are not a substitute for veterinary care. Always consult a licensed veterinarian for medical decisions about your cat. If your cat is in distress, contact a veterinarian immediately. Do not rely on our Services to provide emergency medical assistance or guidance. Any reliance you place on information obtained through our Services is strictly at your own risk, and we disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our Services, or by anyone who may be informed of any of its contents.

Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is part of these Terms by reference, available at: https://furrensics.com/privacy

Disclaimers

We plan to continue to develop and improve Iris, the device, and our Services, but we make no guarantees or promises about how they operate or that they will function as intended, and your use is at your own risk. IRIS AND THE SERVICES ARE PROVIDED "AS IS." EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO IRIS OR THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY USER CONTENT WILL BE SECURE OR NOT LOST OR ALTERED. Furrensic DOES NOT WARRANT OR SUPPORT, AND WILL NOT HAVE ANY RESPONSIBILITY OR LIABILITY OF ANY KIND FOR, NON-FURRENSIC RESOURCES OR ANY OUTPUT GENERATED THEREFROM.

WE MAKE NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.

Limitation of liability

UNDER NO CIRCUMSTANCES SHALL WE OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, OR SUBSIDIARIES BE LIABLE TO YOU FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE PROPERTY, ARISING OUT OF OR RELATING TO ANY ACCESS OR USE OF OR INABILITY TO ACCESS OR USE OF THE SERVICES, NOR WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF OUR SERVICES OR THE INFORMATION CONTAINED WITHIN IT, WHETHER SUCH DAMAGES ARE BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH AUTHORIZED OR UNAUTHORIZED USE OF OUR SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED IN THE AGGREGATE (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE DATE OF THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100.00 USD) OR ITS EQUIVALENT IN THE LOCAL CURRENCY OF THE APPLICABLE JURISDICTION.

THE FOREGOING LIMITATIONS WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW. These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the smallest extent permitted by law.

Indemnification

To the extent permitted under applicable law, you agree to defend, indemnify, and hold harmless Furrensic, its affiliates, and its and their respective officers, employees, directors, service providers, licensors, and agents (collectively, the "Furrensic Parties") from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind, and injury (including death) arising out of or relating to your use (or misuse) of the Services or device, your violation of these Terms, or your violation of any law or rights of another. Furrensic will provide notice to you of any such claim, suit, or proceeding. Furrensic reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section, and you agree to cooperate with any reasonable requests assisting Furrensic's defense of such matter. You may not settle or compromise any claim against the Furrensic Parties without Furrensic's written consent.

Changes to these Terms

We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top, and for material changes we'll notify you in the app or by email. Continued use of the Services and this website after a change means you accept and agree to be bound by the updated Terms. From time to time, we may upgrade our Services or make improvements to our Services. You agree that these Terms will apply to all such upgrades or improvements.

Termination

You can stop using Iris at any time. You can ask us to delete your account by emailing hello@furrensics.com. We may suspend or terminate your access to the Service if you violate these Terms or if we reasonably believe you've put the Service or other users at risk. Sections of these Terms that by their nature should survive termination — including disclaimers, limitations of liability, indemnification, intellectual property, confidentiality, and dispute resolution — will survive.

Governing law and disputes

These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. Any dispute arising under or related to these Terms will be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts. Nothing in this section limits any right you may have under mandatory consumer protection laws of the country where you live. The failure of Furrensic to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.

Apple-Enabled Software

With respect to the Mobile App that is made available for your use in connection with an Apple-branded product (the "Apple-Enabled Software"), in addition to the other terms and conditions set forth in these Terms of Service, the following terms and conditions apply:

  • Furrensic and you acknowledge that these Terms of Service are concluded between Furrensic and you only, and not with Apple Inc. ("Apple"), and that as between Furrensic and Apple, Furrensic, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof.
  • You may not use the Apple-Enabled Software in any manner that is in violation of or inconsistent with the Usage Rules set forth for Apple-Enabled Software in, or otherwise be in conflict with, the Apple Media Services Terms and Conditions.
  • Your license to use the Apple-Enabled Software is limited to a non-transferable license to use the Apple-Enabled Software on an iOS product that you own or control, as permitted by the "Usage Rules" set forth in the Apple Media Services Terms and Conditions, except that such Apple-Enabled Software may be accessed and used by other accounts associated with the purchaser via Apple's Family Sharing or volume purchasing programs.
  • Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled Software.
  • Apple is not responsible for any product warranties, whether express or implied by law. In the event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software, if any, to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty, which will be Furrensic's sole responsibility, to the extent it cannot be disclaimed under applicable law.
  • Furrensic and you acknowledge that Furrensic, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple-Enabled Software or your possession and/or use of that Apple-Enabled Software, including: (a) product liability claims; (b) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
  • In the event of any third-party claim that the Apple-Enabled Software or your possession and use of that Apple-Enabled Software infringes that third party's intellectual property rights, as between Furrensic and Apple, Furrensic, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
  • You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
  • If you have any questions, complaints, or claims with respect to the Apple-Enabled Software, they should be directed to Furrensic at hello@furrensics.com.
  • You must comply with applicable third-party terms of agreement when using the Apple-Enabled Software, e.g., your wireless data service agreement.
  • Furrensic and you acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms of Service with respect to the Apple-Enabled Software, and that, upon your acceptance of the terms and conditions of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you with respect to the Apple-Enabled Software as a third-party beneficiary thereof.

Google-Sourced Software

The following applies to any Mobile App you download from the Google Play Store ("Google-Sourced Software"): (a) you acknowledge that these Terms of Service are between you and Furrensic only, and not with Google, Inc. ("Google"); (b) your use of Google-Sourced Software must comply with Google's then-current Google Play Terms of Service; (c) Google is only a provider of Google Play where you obtained the Google-Sourced Software; (d) Furrensic, and not Google, is solely responsible for Furrensic's Google-Sourced Software; (e) Google has no obligation or liability to you with respect to Google-Sourced Software or these Terms of Service; and (f) you acknowledge and agree that Google is a third-party beneficiary to these Terms of Service as it relates to Furrensic's Google-Sourced Software.

Notice for California Users

Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted (a) via email at dca@dca.ca.gov; (b) in writing at: Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or (c) by telephone at (800) 952-5210 or (800) 326-2297 (TDD). Sacramento-area consumers may call (916) 445-1254 or (916) 928-1227 (TDD). You may contact us at Furrensic, Inc. at hello@furrensics.com.

Contact us

Questions about these Terms? Write to hello@furrensics.com.